Overview
What you get
One place to answer customers, automate the repetitive steps, and measure what turned a comment into a visit.
Who it is for
Local businesses that live on Instagram and need faster replies without hiring a full social team.
Products
Powerful tools to grow your business
Explore our suite of products designed to help you automate, engage and convert customers all in one place.
Featured Products
View All Products- Social InboxManage all your messages, comments and inquiries from one unified inbox.Real time repliesTeam collaborationSmart filters
- Automation FlowBuild comment-to-DM flows and follow-ups that keep conversations moving without extra staff hours.Comment-to-DMSequencesSmart handoff
- AnalyticsSee which posts, CTAs, and conversations actually drive visits, orders, and inquiries.Content performanceDirect inquiriesAttribution
- IntegrationsConnect Instagram, ordering links, and the tools your team already uses.InstagramTracked linksTeam seats
Secure & Reliable
Your data is safe with us.
Always improving
Regular product updates without disrupting your inbox.
Human support
Talk to people who understand social operations.
Built for teams
Shared inbox, roles, and a clear owner for every conversation.
Platform Guide
How it works
Capture
Comments, DMs, story replies, and mentions land in one inbox with the original post attached.
Convert
Tracked links and CTAs show which conversations led to a menu view, reservation, or order.
Get started
Connect Instagram
Authorize your professional account, then Social Serve can read conversations and send replies.
Turn on your first flow
Start with a comment keyword that sends a DM, then add a tracked link for the offer you care about.
